Winged Spur Consulting

Technical Outsourcing for Infrastructure Maintenance

The Net Admin service from Winged Spur Consulting is the best, most reliable way to protect your infrastructure investment. Reliable, trained, and certified technicians assure the business owner that the computer infrastructure is there to serve the business, not the other way around.

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Our team will only be a phone call away on a 24 x 7 basis to respond to any urgent problems. We’ll proactively monitor all critical systems remotely in an effort to resolve any problems before they affect the business.  We’ll maintain your network documentation and ensure it is always up-to-date. In addition, we’ll recommend scheduled "Net Admin" maintenance to ensure that all systems have current service packs and are performing error free.

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Have a quick question or problem?  Give us a call.  In an effort to support all IT related activity for our customers, we don’t charge for phone support if the call is under 5 minutes.  We can also attend your staff meetings to ensure you company is up to speed on all available technologies from which you might benefit.  This also helps us stay up to speed on your organization’s business objectives.  It is the responsibility of our technicians to present new solutions and ensure your organization is well informed on new technology for your industry. 

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You’ll typically rely most heavily on your Primary Technician. The personal attention the Primary Technician provides is very important because the majority of a company’s technology problems are end-user related.  Our desktop support is invaluable because we help the end-users on a personal level to utilize the technology we implement.  Although rarely used, customers feel better knowing that they have 24 hour a day access to not only their Primary Technician but to a complete team of other technology experts.